April 2019

East Central Meeting One Report – First Impressions Count

The first East Central Monitor Farm meeting was held on Wednesday 3rd April with the theme 'First Impressions Count' and focused on how important customer views are and how first impressions of your business is the starting point of the customer’s experience – good, bad or indifferent. Click here to get access to the full report from meeting one....

Read More

Five Minute Fact Sheet – First Impressions

After a while it is difficult to see our business as others would see it for the first time. Customers are constantly coming to get to know your business for the first time and will either have a positive or negative view of it, or somewhere in between. Click here to get access to our First Impressions fact sheet about customers first thoughts and opinions to a business. ...

Read More